Nine Clark College faculty members have completed a new professional development certification for online teaching. The certification was designed by the college to address U.S. Department of Education requirements for regular and substantive interaction (RSI) in online courses. This certification was created, implemented, and awarded by Clark College, not the U.S. Department of Education.  

Congratulations to the following faculty who completed the Clark eLearning Active Delivery Certification as of November 21, 2023: 

• Patricia Atkinson, Economics 
• Kimbree Brown, Psychology 
• Adam Coleman, Computer Technology 
• Kate Cook, Mathematics 
• Harold (Chris) Kernion, Communication Studies 
• Mackenzie Loyet, Biology 
• Richa Sharma, Communication Studies 
• Charlie Sheese, Communication Studies 
• Jennifer Stone Hill, English 

In addition to the above faculty, 20 more Clark faculty have completed one or more of the workshops and are on the path to earn the certification during 2024. 

Clark’s eLearning Active Delivery Certification launched Fall 2022 in its current iteration. The certification takes about 15 months to complete and consists of five online workshops: 

1. eL301-Introduction to Active Delivery 

2. eL302-Equity-minded and Culturally Responsive Teaching for Student Motivation and Success 

3. eL303-Presence in the Phases of a Course 

4. eL304-Active Delivery Strategies 

5. eL305-Active Delivery and Scaffolding 

“It’s a badge of pride to earn this certification,” said Kathy Chatfield, eLearning Instruction and Design at Clark College. “What these instructors have achieved is a big deal. This RSI is the Department of Education’s way of regulating what is expected when teaching online courses.” 

Chatfield added, “This professional development certification is a critical aspect for Clark College accreditation. We’ve been very successful with our professional development, incrementally adding more advanced andragogy and skills for teaching more effectively with instructional technology.” 

The learning objectives for Active Delivery Certification are: 

• Assess determinants of presence and related instructor roles 
• Plan and develop formative feedback focused on student achievement of learning objectives 
• Evaluate and apply universally designed, equity-minded, and culturally responsive active delivery strategies 

Originally, Clark began offering the certification during summer 2017, but it was in one lengthy institute that was offered just once per year. When COVID hit and forced all instruction to go online in spring 2020, the college redesigned the certification to divide the content into more manageable pieces and offer it as part of the regular eLearning workshops. 

Chatfield said, “We quickly realized it was too much for an individual to accomplish in a condensed format. So, we took the material and created five workshops, each taking two weeks of participation and a third week of submitting deliverables. We also designed the modular workshops so they don’t have to be taken in order.” 

Faculty do not pay to take the workshops or to earn the certification. In fact, faculty who complete the certification are provided a $500 stipend from the college. Additionally, those who recently earned the certification received another $500 stipend provided by the Faculty Excellence Committee via Clark College Foundation. Chatfield said the extra $500 provided by the Foundation likely will not be available after June 2024.  

Faculty register for professional development via Eventbrite. These 300-level workshops use the asynchronous online modality. All are facilitated by eLearning instructional designers. The workshops have had waiting lists.  

Chatfield said, “We’re not offering this professional development certification to follow the rules. We’re doing it because it’s just good teaching and learning. The research has been overwhelming that these are the best practices. Rather than just meeting the rules, Clark has always gone above and beyond to ensure our students are receiving the best teaching and learning experience possible.” 

Q & A about Active Delivery Certification 

Q: When did Clark College begin providing professional development for faculty who teach in eLearning modalities?  

KC: Clark College launched distance learning in 2005. We’ve been providing professional development since 2006. With every continuing year, we provide more advanced certification. We’ve been very successful with our professional development.” 

Q: Who are the people designing the components for this certification? 

KC: All instructional designers for the certification are adjunct faculty at Clark who currently teach at Clark. All have long-term connections with Clark. 

Q: Why create this certification?  

KC: The effort is designed to address Department of Education requirements for RSI (Regular and Substantive Interaction) in online courses. The underlying reason for more faculty to earn the certification is that we want Clark College to be the leader in quality online education. Clark College is currently offering about 13 degrees that students can earn fully online. We want Clark College to have a reputation for doing online learning well.  

Q: How can Clark College faculty register for Active Delivery Certification and Clark’s other eLearning professional development?  

KC: Clark College eLearning Events | Eventbrite 

Dr. Kathy Chatfield has been recognized for her outstanding efforts toward improving digital learning at Clark College.

Chatfield, who leads the college’s eLearning and instructional design department, has received the Ron Legon Leadership Award for Quality Digital Education bestowed by Quality Matters and MarylandOnline. The award is reserved for singular contributors to the mission of continuous improvement in digital learning.

Quality Matters is an international leader for quality assurance in online and innovative digital teaching and learning environments. Chatfield is among five award recipients who have demonstrated an exceptional dedication to quality in digital learning.

Chatfield’s work of improving online experiences for students includes building sustainable quality assurance processes at the institutional level. Clark College began offering online classes in 2005. Online classes were the first to fill and the first to put students on a waitlist.

Quality Matters stated: “The Ron Legon award acknowledges the impact Chatfield’s leadership has had on faculty, staff, students and the educational landscape at large through her steadfast devotion to the pursuit of quality assurance.”

In their recognition, Quality Matters added: “Chatfield represents a strong voice at both the college and state levels, where she helps sustain support for the importance of quality standards in online learning. At Clark College, she works to maintain the culture of professional development she has built among the institution’s faculty. As a member of the Washington State eLearning Council, she has championed statewide adoption of effective policy on digital learning.”

“I am very honored to have been selected as the recipient of this year’s Leadership Award for Quality Digital Education,” Chatfield said. “The rigor and dedication to quality that is involved in education and peer-reviewed course design through the Quality Matters organization inspires us to always strive for better, stay on a path of continuous improvement and seek greatness in our students’ learning. I am proud to represent Clark College in this endeavor.” Chatfield will accept her award at a ceremony during the QM Connect Conference Nov. 5-8 at the Radisson Blu Mall of America in Bloomington, Minn. She has been asked to speak about what the award means to her.

“I’m diligently working on my speech,” Chatfield said. “My aim is to inspire others to leadership in eLearning and to recognize Clark College as being a leader, itself, in this field.”

Chatfield has served in higher education for 34 years at eight institutions. She has worked at Clark College since January 1995. She has taught part-time in person and online. She has served full-time in the eLearning and Instructional Design department since 2006.

About Quality Matters

Quality Matters is a global organization leading quality assurance in online and innovative digital teaching and learning environments. It provides a scalable quality assurance system for online and blended learning used within and across organizations. QM certification marks on courses or programs means they have met QM course design standards or QM program review criteria in a rigorous review process. Learn more at here.

When Gov. Jay Inslee announced his Stay Home, Stay Healthy order in response to the COVID-19 outbreak, Clark College professors had less than a month to adapt about 2,000 classes’ curriculum to be taught online. Now, as spring term is more than halfway over—and the ongoing pandemic has led to most summer and fall classes being offered remotely as well–it’s clear that they were more than up for the challenge. 

“Our faculty are resilient and dedicated to student success,” said Vice President of Instruction Sachi Horback. “Though there were many reasons to settle for being ‘good enough,’ amidst this pandemic, our faculty pushed ahead, ensuring that our students had equitable opportunities for student learning. As educators, we were made for this, readily adaptable and willing to do whatever is needed in service to our community.”

“Our motto is ‘we make it work,’” said Baking Professor Alison Dolder of her department’s faculty. “All of us jumped right in to record baking videos, to learn Zoom and Canvas. We are not technology-savvy people. But we are dedicated.”   

Faculty and staff worked to create take-home boxes of baking supplies for each student to use, filled with the ingredients and tools of their trade—rolling pins, measuring spoons, etc. They also worked to learn how to produce useful instructional videos, no small feat: It requires a certain amount of choreography to capture the best camera angle for a stand mixer. 

“Hands-on,” but online

Indeed, it was a challenge experienced across the college: How does an institution that prides itself on its “hands-on learning” adapt to a virtual educational experience? But over and over, faculty stepped up. 

In professional technical and allied health fields, faculty quickly re-organized curriculum so that students’ lecture classes took place during spring term and lab classes could be delayed until summer, providing additional time to set up safe social-distancing protocols for in-person lab work.  

Mathematics professors collaborated with the college’s Tutoring Services to place tutors right in Zoom classrooms so that students got the one-on-one help they needed to understand material. Tutors also worked to create a Zoom version of their regular English practice chats held for English as a Second Language students. Art professors arranged virtual tours of galleries and museums for their students.

Ceramics professor Lisa Conway drafted her husband, a professional video editor, into helping her create a series of instructional videos for her students. As with baking students, Conway’s classes received boxes of supplies and equipment to complete class projects at home.

“For the month before spring classes started, I was working hard and was busier than I’ve ever been in my 30 years of teaching college,” Conway said. “We’re all making videos. We’re all dealing with how students get their supplies and materials. We’re all completely changing how we function in this universe. We’re all reinventing our classes from scratch.” 

Learning from each other 

Professors have been sharing best practices and tips with one another as they develop their skills to deliver education online.  

Computer Technology Professor Bruce Elgort has become something of a go-to source for many of his colleagues during this shift. Elgort, a two-time Exceptional Faculty Award winner, has a long professional history in the tech field and already used many online tools, including Slack and videos, in his teaching.  

This spring, Elgort taught his classes using the synchronous modality, which means the classes meet the same time online as they would in the classroom. (“Asynchronous” refers to online classes that have no set time.) 

“The most difficult part of going online is learning new software and learning to shoot video,” said Elgort, who has provided tips and tricks to faculty on this subject and others. 

Faculty also have had a great resource in the college’s eLearning department, which oversees the college’s many online learning offerings. Even before COVID-19, more than a third of Clark College students were taking at least one class with online components. 

In fact, several programs are taught entirely online in Business Administration, Network Technology, and Psychology. They provide students the flexibility they need in balancing college, work and family. More eLearning programs come online each year.  

“Offering our business programs entirely online will allow our students to successfully complete their desired degrees regardless where they live,” says Business Administration Professor Adnan Hamideh.  “It will also attract working people who did not think about going to school because their work hours conflict with a school schedule.” 

A More Flexible Future 

Clark College has already announced that summer and fall classes will be offered primarily online, with some in-person labs conducted in career technical classes that require hands-on learning, using social distancing and safety precautions. But even when it becomes safe to congregate in large groups again, the current move to remote education may leave lasting changes on higher education. 

“Moving past COVID-19, I think more programs will go online as professors and students gain confidence,” said Bruce Elgort. “Professors and students enjoy personal interactions with one another. Most would not have chosen this sudden shift to remote learning. But through the process, many have acquired a taste for eLearning. It is a powerful tool. In the future, professors will have opportunities to blend different teaching modalities to include face-to-face and online instruction.” 

“No one really know what will happen in this next six months and how it impacts what we do at Clark College,” said Alison Dolder. “This experience has taught us that we are highly adaptable and that we can learn new technology. With each adjustment, we decide how to move forward—with our students’ success in mind.”   

Learn more: Watch this YouTube video for more stories about Clark College art faculty adapting to remote teaching.